Refund policy

Thank you for shopping at andywarholprint.com.

We are committed to delivering high-quality art prints to our customers. Please read our policy below to understand how we handle returns, refunds, and replacements.

1. Custom-Made Products and Returns

At andywarholprint.com, we operate using a Print-on-Demand model. This means that we do not hold pre-printed inventory in a warehouse. Instead, every single product is exclusively custom-made and printed specifically for you at the time your order is placed.

Because all items are made to order, we do not accept returns, exchanges, or offer refunds if you change your mind, order the incorrect size, or no longer want the item.

We kindly ask that you carefully review your cart, including the print dimensions and specifications, before finalizing your checkout.

2. Damaged or Defective Items

While we enforce a strict no-return policy for buyer's remorse, we absolutely stand by the quality of our products and the safety of our shipping. If you receive an item that is defective, misprinted, or damaged in transit, we will gladly offer a free replacement of the exact same item.

How to Request a Replacement:

Contact Us: Reach out to our customer support team within 14 days of the delivery date.
Provide Order Details: Include your full name and order number in your message.
Attach Photographic Evidence: Provide clear, well-lit photographs that clearly show the damage to the print. If the packaging was severely damaged upon arrival, please include a photo of the packaging as well.

Once our support team reviews and approves your request, we will rush a free replacement to production and ship it to you at no additional cost. You will not need to mail the damaged item back to us.

3. Order Cancellations

Because your order is sent directly to our printing facilities shortly after it is placed, we can only process cancellations or modifications within 2 hours of the order being submitted. Once the order has entered the printing phase, it cannot be canceled or changed.